Refund & Returns Policy

Because NastySnax products are food items, all sales are final. We do not accept returns or offer refunds for changes of mind, taste preferences, or orders placed incorrectly.

When We’ll Make It Right

If your order arrives damaged or defective, we’re happy to help.

To request a replacement or refund:

• Contact us within 5 days of delivery

• Include your order number

• Send clear photos of:

  • The product

  • The packaging

  • The shipping box (if applicable)

Once reviewed and approved, we will either:

• Send a replacement, or

• Issue a refund to your original payment method

What Isn’t Covered

We can’t offer refunds for:

• Melted products after delivery

• Shipping delays caused by the carrier

• Incorrect addresses entered at checkout

• Opened packages (unless defective)

• Improper storage after delivery

Shipping costs are non-refundable unless required by law.